Modern AI Infrastructure for Social Services
Give your users access to personalized guidance for eligible resources from government, nonprofits, and local communities.
Help is available,
just not accessible.
At Keeper, we're committed to connecting people to the right resources for their circumstances, in the moments they need them most.
Solutions
Auto-resolve the simple.
Triage the complex.
Every response is grounded in sources your organization approves, connected through APIs, documents, and the data formats you already maintain.
Basic requests get resolved
Collect key information upfront so human conversations can focus on delivering help with efficiency and compassion.
The rest gets triaged with context
Give your users access to personalized guidance for eligible resources from government, nonprofits, and local communities.
Reporting
Get a real-time pulse
on care seeker needs
Identify gaps in resource data, understand patterns in care seeker needs, and leverage our AI to analyze your usage to gain actionable insights.
Analytics
Easily measure triage rates and agent metrics, optimizing flows over time.
Heatmap
Get a real-time pulse on where requests are coming from across your entire district.
AI Safety
Customize guardrails
to ensure safety
By defining emergency protocols, escalation flows, and quality and safety evaluations, you can be confident Keeper will operate like a trained member of your team.
Custom Protocols
When a cold snap hits, activate the Severe Weather protocol and Keeper automatically prioritizes warming centers and emergency shelters. Create protocols for any situation your community faces.
Severe Cold Weather
Routes to warming centers, shelter protocols, and hypothermia resources
Extreme Heat
Routes to cooling centers, hydration resources, and heat safety protocols
Hurricane / Flooding
Routes to emergency shelters, evacuation resources, and disaster relief
Government shutdown
Routes to alternative resources and support during service disruptions
There's a protocol for every problem. Create your own custom protocols tailored to your organization.
Get Started
Providing safe and reliable support to scale your impact
See how Keeper's AI can empower your team to get care seekers the help they need.
Book demo